NTS Computers

On this page, you will find information concerning Intel’s helpdesk and warranty.

Helpdesk

Country	Telephone number	Website
Malaysia	(1800) 889 813 (Toll Free)	Contact

You can reach Intel Monday through Friday from 7:30 AM to 3:00 PM

Warranty procedure

For support and registration of your new Intel products you can create an account:
https://consumer.intel.com/intelcorpb2c.onmicrosoft.com/B2C_1A_UnifiedLogin_SISU_CML_SAML/generic/login

for second-hand CPUs, the warranty runs through NTS Computers Technology BV.
Get in touch and have the following information ready:

Proof of purchase or invoice number
The serial number printed on the CPU
A description of the problem
A photo of any damage to the product

The duration of your warranty is indicated on the quote and invoice.
This is usually:

2 years for end users
1 year for reseller
4 weeks for Brokers

No rights can be derived from the above warranty period indications: agreed conditions are leading.

Warranty conditions:
https://www.intel.com/content/www/us/en/support/articles/000005886/services/warranty.html